Privacy policy


All content, photos, logos, and design elements published and created on our website are protected by copyright. All third-party contributions are indicated as such. Any use, duplication, processing, distribution or any kind of exploitation of the content not covered by copyright law – even in extracts – requires the written consent of Bett+Bike and a reference to the source. The use of logos posted on this website is not permitted without the prior written permission of Bett+Bike or the respective copyright holder.


The hyperlinks are third-party content that was not created by us and therefore we can assume no responsibility for its correctness. We expressly dissociate ourselves from any content on any linked pages and do not claim any such content as our own.

Any liability or guarantee for the topicality, correctness and completeness of the information and data provided is excluded. We disclaim any liability towards you or any third parties for any direct, indirect, special or other consequential damage resulting from the use of this website or any linked websites. We also disclaim any liability for lost profits, commercial interruptions, or loss of software or other data from your information systems.


Privacy policy

Bett+Bike respects your privacy and personal sphere. Bett+Bike undertakes to comply with the statutory provisions on data protection, which are regulated in particular by the EU General Data Protection Regulation (GDPR) and the German Telemedia Act (TMG). We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

Protecting user privacy when processing personal data and the security of all business data is an important concern, which we integrate into our business processes and take very seriously.

We process personal data collected during your visit to our website confidentially and in accordance with legal regulations. Therefore, we want you to know when we collect which data and how we use it.

The website may contain links to other providers, to whom this privacy policy does not apply. You should therefore always check the other websites' privacy policies.

As websites evolve and new technologies are implemented, changes to these privacy policies may be required. Therefore, we recommend that you review these privacy policies from time to time.

Collection and processing of personal data

You can normally use our website without providing personal data. If our website collects any personal data (for example name, address, or e-mail addresses), this is voluntary, to the largest possible extent. This data will not be shared with third parties without your express consent. We would like to point out that sending data over the Internet (e.g. e-mail communication) is always prone to security gaps. It is not possible to completely protect data against all third-party access.

If you send us requests through a contact form or contact us by e-mail, we will save your information from the contact form, including your specified contact information or your e-mail contact in order to process your request or any follow-up questions. We will not share this information without your consent.

We require our employees and suppliers/partners to treat all information confidentially and respect data privacy laws.


Access data / server log files

The servers store log files about a user's access to our website. These so-called server log files store and collect information that your browser automatically transmits to us. This includes, in particular, the fixed or dynamic IP address of the accessing user, pages accessed, browser type / browser version, referrer addresses (URL), operating system used, host name of the accessing computer, access date, and access time. We can access this data. The data contained in the log files is used exclusively for statistical purposes. Unless required by law, the user is not identified. The data cannot be assigned to specific persons. This data is not combined with other data sources. We reserve the right to check this data later on, if we find any concrete signs of illegal use. For this purpose, we temporarily store user IP addresses for a maximum of 14 days. The legal basis is “legitimate interest” under Art. 6 of the GDPR, in order to recognize or prevent illegal use or attacks.




Some of the pages use so-called cookies. Cookies do not cause any harm to your computer and do not contain any viruses. Cookies serve to make our website more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser. Most of the cookies we use are so-called “session cookies.” They are automatically deleted at the end of your visit. Other cookies remain stored on your device until you delete them. These cookies enable us to recognize your browser the next time you visit our website. You can set your browser to inform you about cookies. You can also enable cookies only in individual cases, disable cookies in certain cases or in general, and activate automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website.


Use and sharing of personal data


We will use any personal data you provide to us only to answer your questions, fulfill contracts closed with you, for technical administration, and to inform you about our additional offers.

We will only share your personal data with third parties, if this is necessary to fulfill a contract – such as sharing order information with delivery companies – or for billing purposes, and only with your prior consent. You have the right to revoke your consent at any time. However, your revocation is not retroactive. However, this does not preclude disclosure to government agencies (e.g. law enforcement), if German or European law requires such disclosure.

Your stored personal data will be deleted if you revoke your consent, if storing them is no longer necessary to fulfil the intended purpose, or if storing this data is not allowed for other legal reasons.


Additional data processed when using the Bett+Bike app


Processing of location data

When searching for bike-friendly Bett+Bike businesses using the Bett+Bike app (app for iPhone and Android), you can see search results near your current location. This requires your current location to be sent to an intermediary. This only happens if you use the search function and activate location services. The data is only used to find matching search results. It is neither stored by the intermediary nor reused in any other way.

Anonymous usage control

When using the iOS app, anonymized data about your use of the app (page views, length of use) is collected by special analytic tools (by Adjust, analyzer, verifier & WebTrekk) and transmitted to the intermediary. This anonymized data is used to identify the general user behavior and needs of app users and to improve the apps. The data cannot be assigned to a specific person. If you do not agree to this anonymous processing of data, you can deactivate this function in the app settings.

Data security

We use security measures to protect the data we manage against accidental or intentional manipulation, loss, destruction, or unauthorized access. 

Protection of minors

Minors under the age of 18 should not transmit personal data without parental consent.

Google Analytics

This website uses functions of Google Analytics, a web analytics service by Google Inc. 1600 Amphitheatre Parkway Mountain View, CA 94043, USA (“Google”). Google Analytics uses “cookies,” which are text files stored on your computer to help the website analyze how users use the site. The information generated by the cookies about your use of the website (including your IP address) is generally transmitted to and stored by Google on servers in the United States.

Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity, and providing other services to the website operator related to website activity and Internet usage. Google may transfer this information to third parties where required to do so by law or where such third parties process the information on Google's behalf. Under no circumstances will Google associate or combine the IP address collected by Google Analytics with other Google data.

You may refuse the use of cookies by selecting the appropriate settings in your browser. However, in this case you may not be able to use all functions of this website to their full extent. By using this website, you consent to the processing of your data by Google in the manner and for the purposes set out above. You can always object to Google's collection and processing of your usage data generated by the cookie (incl. your IP address). Your objection will take effect for the future. Further information on how you can prevent Google Analytics from collecting and using your IP address can be found here: Disable Google Analytics:

Google Maps

This website uses the Google Maps API to display geographical information. When website visitors use Google Maps, Google also collects, processes and uses data about their use of Google Maps functions. Further information about data processing by Google can be found in Google's privacy policy.

Enforcement and compliance with this privacy policy; right to disclosure

We undertake to comply with the mentioned points on data protection.

On request, we will inform you if we store data about you and which personal data we store. If, despite our best efforts to ensure that the information is accurate and up to date, this information should be wrong, we will correct it upon your request.

If you have any other questions regarding the processing of your personal data, you can contact us. We will not pass on your data to third parties without your consent or official permission.